Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Personal information: such as your name, email address, and business name when you sign up or contact us.

• Billing details: necessary for processing subscription payments.

• Uploaded files and images: provided by you for inventory processing.

• Usage data: including how you interact with our platform (e.g. pages visited, actions taken, time spent).

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2. How We Use Your Information

We use the information we collect to:

• Provide and maintain access to the ItemWise.AI service.

• Generate inventory reports and insights.

• Communicate with you regarding your account, updates, or support.

• Improve the performance and functionality of our software.

• Meet legal, regulatory, and contractual obligations.

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3. Sharing and Disclosure

We do not sell or rent your personal data. We may share your information only:

• With third-party service providers involved in delivering our platform (e.g. payment processors, hosting providers).

• If legally required to comply with laws or court orders.

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4. Data Storage and Security

• We take reasonable steps to secure your data against unauthorised access, alteration, or destruction.

• However, no online service is completely secure. You acknowledge that you use the platform at your own risk.

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5. Your Rights

You may:

• Request access to your personal data.

• Request correction or deletion of your data.

• Cancel your subscription at any time.

To exercise these rights, please contact us at: legal@itemwise.ai

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6. Cookies

Our platform may use cookies to enhance user experience and track usage data. You can disable cookies in your browser settings.

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7. Data Retention

We retain your personal data only as long as necessary to provide our services and comply with legal obligations.

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8. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of ItemWise.AI after changes are published constitutes acceptance of the updated policy.

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9. Contact

If you have any questions or concerns about this Privacy Policy, please contact us at: legal@itemwise.ai